He/she should have good communication skills, Should have pleasing personality, He/she should be good with telephone etiquette, Provide all the necessary information to the guest.
Responsible for guest access and control and other security measures
Date stamps, sorts, and tracks incoming mail and messages
He/Should be aware of current tariff charges of rooms and offer
Ensures compliance in alignment with company’s laid down policies and procedures
Answers inquiries pertaining to services, registration of guests, dining, entertainment, and travel directions
Adheres to all safety procedures and informs management of any unsafe conditions
