Cancellation Policy

  • Bookings must be guaranteed against payment deposited. The booking is on non - refundable basis and no cancellations are permitted.
  • In the case of No Show the hotel reserves right to charge full retention charges.
  • Rates are subject to change without prior intimation to any party and are not to be used for any online distribution.
  • The resort reserves the right to reject any booking received from non-approved distribution channels.
Advisory Notice: Please note that the Main Rio Pool will be operationally closed from 23rd September 2017 until 04th October 2017 on account of Annual Pool Maintenance as the same has to be carried out on urgent basis. We sincerely apologize for any inconvenience caused and refer our Rio Royale and Spa Adult pool as an alternative. Please consider this notice as the only intimation to all our guests staying with us during the said period. Thank you!